Terms of Use
Last Updated: January 2024
1. Introduction and Acceptance of Terms
Welcome to Lifepurerefine. These Terms of Use ("Terms") govern your access to and use of our website at https://lifepurerefine.world (the "Website") and the purchase of products and services offered through the Website.
By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Website or services.
These Terms constitute a legally binding agreement between you ("you," "your," or "user") and Lifepurerefine ("we," "us," or "our"), a business operating in Austria.
Company Information:
Lifepurerefine
Währinger Gürtel 18-20
1090 Vienna, Austria
Phone: +43 1 40400 0
Email: notifyuse@lifepurerefine.world
2. Eligibility and User Accounts
You must be at least 18 years old to use our Website and purchase our products. By using our Website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into binding contracts.
If you create an account on our Website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
You agree to provide accurate, current, and complete information when creating an account or placing an order. You are responsible for updating your information to keep it accurate and current.
3. Products and Services
3.1 Product Information
We strive to provide accurate descriptions, images, and pricing information for all products on our Website. However, we do not warrant that product descriptions, images, pricing, or other content on the Website is accurate, complete, reliable, current, or error-free.
All products sold on our Website are dietary supplements and are not medicines. They are not intended to diagnose, treat, cure, or prevent any disease. The products are sold without a prescription and should be used as directed on the product label.
Individual results from using our products may vary based on personal factors including age, lifestyle, diet, health status, and individual body characteristics. We make no guarantees regarding specific results or outcomes.
3.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our sole discretion. If a product becomes unavailable after you place an order, we will notify you and offer a refund or alternative product.
3.3 Pricing
All prices are displayed in Euros (€) and include applicable value-added tax (VAT) unless otherwise stated. We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.
Shipping costs, if applicable, will be clearly displayed before you complete your order. The total price, including all taxes and fees, will be shown before you submit your order.
4. Ordering and Payment
4.1 Order Process
When you place an order through our Website, you are making an offer to purchase the products. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
Your order is not confirmed until you receive an order confirmation email from us. The confirmation email constitutes our acceptance of your offer and forms a binding contract between you and us.
4.2 Payment
Payment must be made at the time of ordering using one of the accepted payment methods displayed on our Website. We use secure third-party payment processors to handle payment transactions. We do not store your complete payment card information on our servers.
By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate and complete.
If payment is declined or fails for any reason, we reserve the right to cancel your order. You are responsible for ensuring that your payment method has sufficient funds or credit available.
4.3 Order Cancellation
You may cancel your order before it has been shipped by contacting us at notifyuse@lifepurerefine.world or +43 1 40400 0. Once an order has been shipped, cancellation is subject to our Return Policy.
We reserve the right to cancel orders at our discretion, including in cases of suspected fraud, pricing errors, product unavailability, or violation of these Terms. If we cancel your order, we will provide a full refund.
5. Shipping and Delivery
We ship products to addresses within Austria and, where applicable, to other European Union countries. Shipping costs and estimated delivery times will be displayed during the checkout process.
Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs procedures, or circumstances beyond our control.
Risk of loss and title for products pass to you upon delivery to the shipping carrier. You are responsible for providing an accurate and complete delivery address. We are not responsible for orders delivered to incorrect addresses provided by you.
If you do not receive your order within the estimated delivery time, please contact us at notifyuse@lifepurerefine.world, and we will investigate the issue.
6. Returns and Refunds
Our return and refund policy is governed by Austrian consumer protection law and EU regulations. For detailed information about returns, refunds, and your right of withdrawal, please refer to our Return Policy.
In summary, you have the right to withdraw from your purchase within 14 days of receiving the product without providing a reason, subject to certain conditions. Products must be returned in their original condition and packaging.
7. Intellectual Property Rights
All content on our Website, including text, graphics, logos, images, videos, software, and other materials (collectively, "Content"), is the property of Lifepurerefine or its licensors and is protected by Austrian and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Website and Content for personal, non-commercial purposes only. You may not:
- Copy, reproduce, distribute, or publicly display any Content without our prior written permission
- Modify, adapt, or create derivative works based on the Content
- Use the Content for commercial purposes without authorization
- Remove or alter any copyright, trademark, or other proprietary notices
- Use automated systems (bots, scrapers) to access or collect data from the Website
The Lifepurerefine name and logo are trademarks of our company. You may not use our trademarks without our prior written consent.
8. User Conduct and Prohibited Activities
You agree to use our Website in compliance with all applicable laws and regulations. You agree not to:
- Use the Website for any unlawful purpose or in violation of these Terms
- Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity
- Interfere with or disrupt the Website or servers or networks connected to the Website
- Attempt to gain unauthorized access to any portion of the Website or any systems or networks
- Upload or transmit viruses, malware, or other malicious code
- Collect or harvest personal information about other users without their consent
- Engage in any activity that could damage, disable, or impair the Website
- Use the Website to send spam, unsolicited communications, or fraudulent messages
- Violate any applicable laws, regulations, or third-party rights
We reserve the right to terminate or suspend your access to the Website immediately, without notice, if you violate these Terms or engage in prohibited activities.
9. Health and Safety Disclaimers
9.1 Not Medical Advice
The information provided on our Website is for informational purposes only and is not intended as medical advice, diagnosis, or treatment. You should not rely on information from our Website as a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or before starting any new dietary supplement. Never disregard professional medical advice or delay seeking it because of information you read on our Website.
9.2 Product Use and Safety
Our products are dietary supplements and are not medicines. They are not intended to diagnose, treat, cure, or prevent any disease. Results from using our products are strictly individual and depend on various factors including age, health status, lifestyle, diet, and individual body characteristics.
Before using any dietary supplement, including our products, you should:
- Read all product labels and instructions carefully
- Consult with a healthcare professional if you are pregnant, nursing, taking medications, or have a medical condition
- Follow the recommended dosage and do not exceed the stated dose
- Discontinue use and consult a healthcare professional if you experience any adverse reactions
Keep all products out of reach of children. Store products as directed on the label.
9.3 Allergen Information
Our products may contain ingredients that could cause allergic reactions in some individuals. Please review the ingredient list carefully before use. If you have known allergies or sensitivities, consult with a healthcare professional before using our products.
10. Limitation of Liability
To the fullest extent permitted by Austrian law and EU regulations:
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or other intangible losses, resulting from:
- Your access to or use of (or inability to access or use) the Website or products
- Any conduct or content of any third party on the Website
- Unauthorized access, use, or alteration of your transmissions or content
- Any errors, omissions, or inaccuracies in the Website content
Our total liability to you for any claims arising from or related to these Terms or your use of the Website or products shall not exceed the amount you paid for the products in the six months preceding the claim.
Nothing in these Terms shall exclude or limit our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded or limited under Austrian law
These limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis.
11. Indemnification
You agree to indemnify, defend, and hold harmless Lifepurerefine, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your use of the Website or products
- Your violation of these Terms
- Your violation of any rights of another person or entity
- Your violation of any applicable laws or regulations
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.
12. Third-Party Links and Services
Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites or services.
We provide these links for your convenience only and do not endorse or assume any responsibility for third-party content or services. You access third-party websites at your own risk and should review their terms and privacy policies.
We use third-party service providers (such as payment processors and shipping carriers) to facilitate our services. These third parties have their own terms and privacy policies, and your interactions with them are governed by their respective terms.
13. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our Website, you consent to the collection and use of your personal data as described in our Privacy Policy, in accordance with the General Data Protection Regulation (GDPR) and Austrian data protection laws.
14. Modifications to Terms and Website
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our Website with a new "Last Updated" date. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms.
We also reserve the right to modify, suspend, or discontinue the Website or any part thereof at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Website.
15. Governing Law and Dispute Resolution
15.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
15.2 Jurisdiction
Any disputes arising from or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Vienna, Austria, except where EU consumer protection regulations provide otherwise.
If you are a consumer residing in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.
15.3 Consumer Rights
Nothing in these Terms affects your statutory rights as a consumer under Austrian law or EU regulations, including consumer protection laws and the right to withdraw from distance contracts.
15.4 Online Dispute Resolution
The European Commission provides an online dispute resolution platform for consumers at https://ec.europa.eu/consumers/odr. You may use this platform to resolve disputes related to online purchases.
16. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
17. Entire Agreement
These Terms, together with our Privacy Policy, Cookies Policy, and Return Policy, constitute the entire agreement between you and Lifepurerefine regarding your use of the Website and supersede all prior agreements and understandings, whether written or oral.
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.
18. Contact Information
If you have any questions, concerns, or complaints regarding these Terms or our services, please contact us:
Lifepurerefine
Währinger Gürtel 18-20
1090 Vienna, Austria
Phone: +43 1 40400 0
Email: notifyuse@lifepurerefine.world
We will make every effort to resolve any concerns you may have in a timely and satisfactory manner.